Some school bookstores offer prepaid access keys to students.
A zyBook prepaid access key is 10 characters and starts with zy, like zy123abc45.
To use an access key, students first go to the subscribe page of the zyBook. If unsubscribed, a price will appear, followed by a payment info area. That area may have an access key box:
Upon entering a valid access key, the price will drop to $0 and the credit card field will be removed.
Once the key is applied, click the orange "Subscribe" button to finish the process.
Please be advised
- An access key is specific to a particular zyBook code, and cannot be used for a different zyBook code (including for a different term).
- The access key box only appears if that particular zyBook code has access keys issued.
- Sometimes the item provided by the bookstore has the zyBook prepaid access key in hard-to-find spots (like another paper stapled to a receipt, or on their website that students must log in to).
If you purchased an access key from your bookstore and are still waiting for the key to be delivered, we would be happy to offer you 14 days of free access while you work with them. You can request a deferral by following the instructions in our guide, Does zyBooks offer temporary subscriptions?
If your access key does not work, or no access key box appears, your bookstore may have provided a wrong key (different class, previous term, etc). Contact support@zybooks.com with info (zyBook code, access key, instructor/class name, etc.) and we'll try to get you learning ASAP.